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Smoke and dye testing give contractors simple yet effective tools to help communities and commercial customers find system defects.

Contractors explore how the industry has changed and how those changes affect the way they operate their businesses.

A pipe inspection camera does duty in the follow-up to a mine disaster.

Horizontal directional drilling and special pipe enable installation of a new water main along a busy highway while keeping traffic flowing to businesses.

The systems include an integrated monitor and detachable push-rod reels.

To drain cleaner Allen Lewerer, quality service includes helping to keep marriages happy.

A local plumber finds that taking on a national drain cleaning franchise requires adjustments — in equipment, pricing, and approaches to dealing with customers.

Tales of extremely challenging cleaning jobs can help contractors learn valuable lessons, avoid mistakes, and improve customer service.

Global positioning systems (GPS) are becoming standard and indispensable management tools for businesses that operate service and delivery fleets.

Cab-over service trucks owned by Pipe Wrench Plumbing are as productive on the inside as they are attention-getting on the outside.

Drain-cleaning contractor American Minutemen gets aggressive with branding and with Internet, direct mail and media advertising.

At age 87, Arnie Schweiss still keeps long hours in his own drain-cleaning company — while staying competitive with investments in better technology.

Know the difference between false and real conflicts — and know how to act quickly to resolve the real ones.

Louisville residents still remember the Friday the 13th sewer explosion in 1981 that destroyed some 13 miles of lines and left 38-foot deep craters.

Southern California Jetting and Plumbing Co. wins and keeps commercial accounts with quality equipment and reliable performance.

A variety of common mistakes can keep you from meeting your financial goals and supporting the lifestyle you want for your retirement years.

The death of a 52-year-old worker in a trench collapse underscores the importance of protective measures.

There will always be competitors who cut prices and cut corners. Smart contractors fight them by focusing on customers who demand value.

Putzmeister Names Service Engineer, Telebelt Specialist; WinCan Moves to New Location; RapidView Expands Headquarters, Appoints Manager; StoneAge Catalog Available Online; and Doheny Places Largest Vactor Order.