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More than 10 years of dirt and sludge in an underground storage tank (UST) at Fred’s Citgo station in Albany, N.Y., became...

The Stripe Hog 3000 high-pressure cleaning system from Waterblasting Technologies combines high-pressure waterjetting with vacuum recovery and a self-cleaning debris tank. “The...

A friend of mine calls it the Three-Foot Rule. It means that when he’s at a trade show, if you come within...

Envirosight Expands Headquarters, Opens Regional Center Envirosight has expanded the size of its Randolph, N.J., headquarters. The new facility is triple the...

For many drain- and pipe-cleaning contractors, investing in a Web site is akin to a golfer buying a new, oversized titanium driver:...

Determining when a grease interceptor needs cleaning can be an inexact science. Too-frequent cleanings waste money. If cleanings are too infrequent, grease...

The San Diego Metropolitan Wastewater Department has a U.S. EPA Consent Decree requiring rehabilitation of 225 miles of sewer mains and replacement...

Lateral-to-main connections can be major sources of sewer system infiltration. Even after cured-in-place pipe (CIPP) lining, that junction can remain a significant...

Justin Mizell has a unique way of thinking about customer service. “We are a tool in our customer’s toolbox,” says Mizell, who...

Almost everyone has had a black eye and thought nothing of it. A blow to the face or head bruises the skin...

Cured-in-place pipe lining is a fast-growing technology in pipe rehabilitation. There are several established CIPP system manufacturers, and new products appear every...

Whether your business needs a $2,000 photocopier or a $20,000 truck or jetter, you face a key decision: Should you buy the...

Technicians at The Waterworks view their trucks as much more than just smart-looking workshops on wheels. They also consider them trusted business...

I learned a lesson in a time-management seminar that has always stuck with me. The seminar leader asked us to imagine that...

Diesel prices have been taxing for cleaning contractors and anyone else who depends on diesel-powered equipment and trucks. From July 2007...

See if this shoe fits: You take pride in running a business where, when customers come to you with problems, you respond...

After eight years owning Atomic Plumbing and Drain Cleaning in Virginia Beach, Va., Jim Steinle came to a painful realization: He...

Chris Navo never intended to become Dr. Mortis, but that has become his alter-ego. What began as a Halloween lark became...