Marketing Makeover

Drain-cleaning contractor American Minutemen gets aggressive with branding and with Internet, direct mail and media advertising.

Joe Simonetti knows it’s not enough just to sell the customer a good steak. The buyer has to hear it sizzle. Simonetti doesn’t run a restaurant — he owns American Minutemen, a specialized drain-cleaning business in New City, N.Y., about 35 miles north of Manhattan in Rockland...

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