Business

Interviews can provide great insight. But do you know what a potential new hire is really thinking? Sometimes you don’t. That’s why the undercover interview...

When a potential customer wants to learn more about your company, where are they most likely to head? Chances are, they’ll go...

It’s one thing to find out your local paper is writing a story on your small family-owned plumbing company. It’s quite another...

As the baby boomers — those born between 1946 and 1964 — retire in droves, and Generation X — born between 1965...

It’s been a tough few years for the folks at family-owned pumping company John’s Septic Solutions in Wilmington, Massachusetts. John and Paula...

In a nutshell, a toxic employee is a person who is not just difficult to manage or get along with but whose...

They say that you should never go into business with friends or family. But maybe that warning comes too late in your...

As an employer, you don’t always know what your team members are dealing with in their private lives. When there is a...

At Royal Flush, we put most of our advertising dollars toward Google keywords or Google advertising. But you do need to have some other...

Back when the fax machine was cutting-edge technology, I worked in a busy office where one of the senior managers would pick...

During the busy months, time seems to just slip away. One minute you are drinking your morning coffee and checking your email....

Does your sewer cleaning business have a fleet of company-owned service trucks?Dumb question! Of course it does.Do you cover a sizeable territory...

Since first implemented in 2002, the Pipeline Assessment Certification Program has become the accepted method for municipalities, contractors, consultants and manufacturers to...

Every now and then when I want to measure a kid’s height or retrieve change that somehow found its way under my...

Some days it is hard to believe that I have been with Royal Flush for 10 years. But then I take a...

It’s important that you have a happy workforce. A happy workforce means better retention, which means much less time and money spent...

If you are anything like me, you hate clutter. The day-to-day paperwork that comes with running a busy business means that you...