Business

Multigenerational small businesses survive and thrive when owners recall their rich origin story and treat each other with respect

Networking is necessary but it doesn’t have to be a nightmare

An easier approach to discipline that respects the employee and your manager while resolving problems

There are many options for employee ownership, but they all give workers a vested interest in the company

Effective employee-recognition programs bolster engagement, reduce turnover and drive better behavior and performance

If you get complaints about pricing, don’t automatically assume it means customers want you to go as cheap as possible. Consider the lessons of the author’s story.

Keep these fundamentals in mind to ensure your website is encouraging potential customers to call rather than driving them away

A master plumber with multiple business degrees takes a different approach to developing her company

Seven steps to turn employee potential into performance

Even if you’re years away from retirement, it’s wise to keep tabs on your government retirement benefit and adjust plans accordingly

Legitimate competition already makes it a challenge to rank high in online search results so it can be frustrating to see spam serve as an additional hurdle. Here’s what you can do about it.

It’s nice to see overall revenue figures grow, but over the long term, profitability is what you really want from your business