Since 2000, less than one-third of U.S. employees have been engaged in their work. This is according to numerous national surveys that measured employees’ involvement, enthusiasm and commitment. Think about your most recent visit to a retail store or restaurant and your experience as a consumer will likely validate the reality of this startling statistic.For many employees, the business’ leadership has a lot to do with their engagement. A Gallup study of 7,272 adults revealed that one in two had left a job at some point in their career to get away from a manager and thus improve their overall











