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It’s one thing to find out your local paper is writing a story on your small family-owned plumbing company. It’s quite another to open your Sunday paper and find a huge front-page article, complete with a photo of your logo and phone number right behind your smiling face. Suddenly, every newspaper that had been chucked on the lawn of a homeowner in the wee hours of that morning contains an exciting glimmer of possibility — will they become a new customer?Here’s how it happened for us.We found the storyThis was not a purchased advertisement. It was a human-interest news story. It
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