Robert Kalbach III has a name for the handful of jobs he passes on every year because of safety issues or risk:
“That...
Leadership Articles
Online Exclusives
Don’t Be a Business Owner Who Wastes Employees’ Time
You've heard the phrase, “time is money.” For drain cleaners, that is often true in a very literal way. We can only...
Editorial
Stop Saying These Things to Employees
We all overuse certain words and phrases. It’s a natural pattern to fall into. But if you’re a boss hoping to communicate...
Online Exclusives
How To Come Back Strong From a Down Period
Just about no one escaped the effects of the recession that hit around 2008. While Pat Grogan and his wife had gotten...
Online Exclusives
How to Have Both Freedom and Control as a Business Owner
If you’re like the majority of business owners, you started your own business because you wanted the freedom to do things your...
Online Exclusives
Lessons Learned From the Challenges of Business Growth
Like almost all companies in this industry, our origin story is humble. One truck, home-based, the whole 9 yards.
We started our company...
Online Exclusives
Using Your Office Wall Space to Maximum Benefit
What if there was a silent, ever-present way to inspire and motivate your team, keep them on track and aligned with your...
Online Exclusives
10 Common Responses You Should Never Utter to Employees
We all overuse certain words and phrases. Myself definitely included: I’m guilty of ending sentences with “... so ...” when I’m not...
StoneAge welcomes new vice president of finance and information technology
StoneAge welcomed Peter Brooks as vice president of finance and information technology. He will be based out of the Durango, Colorado, home...
Online Exclusives
Fostering a Good Relationship Between Office and Field Staff
Do your office staff and field staff get along? If the answer is no, think about the daily stress that truth places...
Online Exclusives
Developing Loyal Employees
Yesterday, I was speaking to Jill (not her real name) who had been on extended sick leave. She was diagnosed with cancer...
Westech Vac Systems welcomes new general manager Ben Schmitt
Westech Vac Systems announced Ben Schmitt as its new general manager. In addition to providing organizational leadership and day-to-day management of Westech...
Online Exclusives
5 Ways to Motivate Your Team
If you run a growing drain cleaning company, then you know this already: One of the biggest challenges is building a team...
Online Exclusives
Best Advice of 2017: Nuggets of Wisdom from Nine Successful Contractors
As is typically the drill when the latter part of December arrives and a new year approaches, it’s time for some reflection....











