During the second day’s fighting at Gettysburg on July 2, 1863, Colonel Strong Vincent, a brigade commander in the Army of the...
Leadership Articles
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Are Your Technicians Ready to Walk Out?
It’s easy to bark orders or tell people how they ought to be doing their job. Real listening, on the other hand,...
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3 Secrets to Success from Big-League Drain Cleaners
We’ve featured many of you on the pages — and covers — of Cleaner since it first hit your doorsteps 29 years...
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4 Ways to Jazz Up Your Employee Recognition Program
Leadership means inspiring and rallying people to endorse — and believe in — a common cause. As a third-generation business owner who worked as...
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Septic and Drain Cleaning Jobs Projected to Increase 26 Percent
Infrastructure jobs, including septic tank contractors and sewer pipe cleaners, are on the rise. A new report from Brookings.edu estimates that septic...
Editorial
What Leadership Is Not
Bradley was failing, and failing badly.Not only did the members of his team avoid him in the shop and never stop by...
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Top Traits of a Great Leader
During an unprecedented wave of retirements, leadership is a hot issue for water and wastewater utilities. To develop effective leaders to fill...
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10 Tips for Being a Better Leader
Effective leadership is central to any business’ success. Without someone to drive progress, productivity can falter. Consider how you run your company...










