Do you ever feel overwhelmed as a manager? Being overburdened by the responsibility of having to figure out what others want and need of you is a familiar feeling shared among leaders. Fortunately, there is a “best practice” for obtaining just the kind of information needed to increase your leadership effectiveness — ask them what they want.The following 10 traits have emerged when frontline staff, supervisors and middle managers have been asked to describe the traits they look for in a boss. As you read through their wish list, think about the kind of boss you are and what you












