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Bill Smith, owner of Lincoln Sewer & Drain based in Mishawaka, Ind., says having the best equipment helped his company establish a loyal customer base.
We’ve featured many of you on the pages — and covers — of Cleaner since it first hit your doorsteps 29 years ago. You’ve provided helpful product suggestions, business-building tips and offered words of wisdom for those just starting in the drain cleaning industry.In an effort to continue recognizing your underappreciated — and often overlooked — hard work in the drain and sewer cleaning sector, we’ve compiled some advice to help you remain successful.1. Be a people personIn an age where fewer people want face-to-face meetings, and many customers prefer emails and text messages, it can be difficult to build
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