One thing I have learned from the contractors we profile in Cleaner every month is that you need to have a vision for where you’re headed. At first it may seem unnecessary to have a mission statement as a drain cleaning company. It’s pretty straightforward work and customers should know what to expect from you. But a mission statement is more than just explaining the work you do.Of course you have goals for your business; but “growth” or “better profit margins” is not a mission statement. The mission is how you will achieve your goals. And how you will treat
