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“Don’t know what you got until it’s gone.” What do Cinderella and Passenger have to do with full-duplex communication? Both bands topped the charts singing about taking...

Although the business name has changed several times and spanned three generations of the Feikema family since 1956, one thing has remained...

April is National Safe Digging Month, and one of the top messages being promoted at this time is the importance of knowing...

The ability to hear is a truly amazing feat of nature and it’s astounding what the human ear can do. In fact,...

Having a website is a necessity for businesses in today’s age. But not all websites are created equal. Some work to convert,...

As a team leader, part of your job description is ensuring that each employee has the necessary resources to do their job...

“That machine is my friend. And I go nowhere without my friend,” says drain cleaning veteran Jeff Wall of the Mini-Rooter XP,...

Perma-Liner Industries has a new distribution warehouse for its certified installers when they’re in need of materials and assistance. The company has a...

Your most talented and highest-earning employees are probably a pain to manage. They frustrate you because they challenge you. Their very competence,...

Gradall Industries releases video featuring production, models and historyGradall Industries released a new video providing an in-depth look at its Vacall family...

Plungers are one of those iconic tools that symbolize the plumbing profession, yet it's been quite a while since I’ve seen one...

RIDGID FlexShaft drain cleaning machineThe FlexShaft drain cleaning machine from RIDGID delivers wall-to-wall cleaning in 1 1/4- to 4-inch residential and commercial...

Sometimes providing great customer service involves more than just wearing boot covers, showing up on time and leaving job sites neat and...

Cleaning heat exchangers, evaporators, condensers, process-piping and other industrial-processing equipment is a risky proposition for employees of industrial cleaning contractors. That’s why Seneca...

Charlie Fisher would rather buy a lot of equipment than depend on other contractors in order to complete his work.Fisher owns Ken-way...

In this industry there is oftentimes a push for diversification. A desire to be a one-stop shop and be equipped to handle...

When you’re working a big pipe rehab job for a municipal utility, there are of course a lot of technical aspects of...

Nestled between Calgary and Edmonton lies the city of Red Deer, the third largest city in the province of Alberta, Canada. Known...

Anyone who’s in the workplace long enough eventually runs into a slacker. You know the type — that one colleague who is...