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If you aren’t inspecting manholes, you might be overlooking your system’s largest source of inflow and infiltration

Maintaining a good roster of employees ultimately comes down to engagement. Accomplish that and everything else about managing your team falls into place. Some understanding of how the human brain functions can help.

Take advantage of the growing need for cross-bore inspection services to expand your mainline sewer inspection business

A roundup of recent industry news exclusively for sewer and drain cleaning professionals

Browse the latest products exclusively for the sewer and drain cleaning and inspection industry

Check out this recorded webinar introduction to the Phased Assessment Strategy for Sewers, the best way to increase efficiency and save resources in sewer inspection

You have to market your business to some extent to get the results you’re looking for, but it will always come with a cost, whether in the form of time or money. Here are a few tips on how to strike the proper balance.

Idaho’s Treasure Valley Plumbing and Drain Service puts an emphasis on developing a career when making hiring decisions

If you're not the most computer-savvy business owner, getting outside help with your online presence can pay off in a big way

Thames Water expects to spend the next two months clearing what it says is the largest ‘concreteberg’ it has ever encountered

Company’s goal is to provide a top-of-the-line customer experience with its first North American Center of Excellence

Roadside workers need to have their attention on the hazards of the job

Electronic deadbolt-lock system gives Chicago plumber a feeling of security

Multigenerational small businesses survive and thrive when owners recall their rich origin story and treat each other with respect

Effective employee-recognition programs bolster engagement, reduce turnover and drive better behavior and performance

If you get complaints about pricing, don’t automatically assume it means customers want you to go as cheap as possible. Consider the lessons of the author’s story.