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If you get complaints about pricing, don’t automatically assume it means customers want you to go as cheap as possible. Consider the lessons of the author’s story.

Feikema Plumbing & Sanitation of Munster, Indiana, has maintained high productivity since 1956 by regularly investing in new technologies

In honor of National Safe Digging Month, here’s a look at some tips for ensuring accurate locates so that you can avoid those dreaded line strikes

Keep these fundamentals in mind to ensure your website is encouraging potential customers to call rather than driving them away

For the most part, technical skill competence will be matched by competitors, so being exemplary in the soft skills department can give you an edge

Grand opening scheduled for April 16 and 17 to debut the new facility in New Hampshire

Some crew members may question your established policies, but that doesn’t mean it’s impossible to get them to fully believe in the company culture

A roundup of recent industry news exclusively for sewer and drain cleaning professionals

Browse the latest products exclusively for the sewer and drain cleaning and inspection industry

Wisconsin’s Milestone Plumbing looks for every opportunity to provide customers value

Seneca Waste Solutions minimizes the hazards of the conditions it finds in the industrial cleaning world by relying on remote-controlled units from StoneAge

Handling every aspect of a job in-house means complete control over the project schedule

Diversification is a common dream, but some companies find that when they need to serve customers in ways that are outside their typical offerings, bringing subcontractors into the fold is a better fit

Properly executing the technical aspects of a pipe rehab job is vital no doubt, but your ability to aid your municipal client in keeping affected residents in the loop about the project is just as important