Roger Milner sees himself as a problem solver for his customers. It’s the reason his company, which started solely as a drain cleaning venture, has branched out into septic service since the last time it was featured in Cleaner magazine.
“We don’t Band-Aid the problem. We fix the problem,” says Milner, owner of Rooter-Man of Chattanooga in Tennessee. “Customer service is No. 1. Growing into the septic side from drain cleaning was from us wanting to solve the homeowner’s problem in one call.”
Prior to adding septic service, this was a situation encountered far too often for Rooter-Man of Chattanooga
Adding Septic Service Sparks Growth For Drain Cleaning Company
Rooter-Man of Chattanooga had aspirations to get into septic pumping and installation the last time it was featured in Cleaner magazine. It followed through, and the move is paying off.
Oct 04, 2018 | by Debra Utacia Krol |
