When first profiled in Cleaner magazine in 2009, Kathy and Duncan St. Croix’s Syracuse, New York, firm was known as Drainman Jet-O-Rooter. In 2018, though, the St. Croix family’s business is now Mr. Rooter of Greater Syracuse, part of the nationwide Mr. Rooter franchise. And going the franchise route is proving to be successful for the business, helping it survive the recession and laying the foundation for future growth.
“We were experiencing trouble growing the business,” Kathy says, explaining why they decided to sign on with Mr. Rooter. “After the 2008 stock market crash, we had challenges.”
Franchise Route Proves Successful for Upstate New York Drain Cleaner
Kathy and Duncan St. Croix were 11 years into a successful run as Drainman Jet-O-Rooter when they were featured in Cleaner magazine in 2009. Not long after, they joined the Mr. Rooter family, and the last decade has been filled with even more success.
Apr 16, 2018
| by Debra Utacia Krol |
