Critical Thinking: A Tool All Cleaners Should Have

Business guru Peter Drucker once noted that making good decisions is a crucial skill at every level of an organization. Yet the odds are that you — and your colleagues — are making poorly considered decisions every day, despite your best intentions.While difficult to quantify, the effects of those bad decisions can decrease productivity, hurt morale and cost your business or organization money.What are the culprits that lead decision-making astray? Three little entwined gremlins called assumptions, infallibility and confirmation bias. The strategy for banishing them? A process called critical thinking.There seem to be as many definitions of critical thinking as