Getting properly certified for his company’s primary services was important to H&R Plumbing owner Horacio Franco. It opened the door to future growth and helped establish the company’s credibility.Franco had worked six years in the plumbing industry and had earned his master plumber's license when he decided to start his own company in 2004. Within a few years it grew to eight service vans with a full staff serviing a 50-mile radius around the metropolitan area of Oakland and Berkeley, California.It was during the financial crisis in 2008 that Franco began looking for new services that would keep the doors open. He began checking out the various
