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IDEX acquires Nexsight and its businessesIDEX Corp. entered into a definitive agreement to acquire Nexsight and its businesses — Envirosight, WinCan, MyTana...

The ideal situation would be able to talk to unhappy customers and resolve issues before they lead to a bad online review. Thanks...

Many companies invest heavily to improve the customer experience but sideline employees who are responsible for delivering that experience. What some business...

Pfister is preparing to launch a second season of its online docuseries “American Plumber Stories.”The bi-weekly series, hosted by country music entertainer...

Without trying too hard, it’s easy for managers to compile a long list of reasons not to meet with the people they...

The Waterjet Technology Basics & Beyond Short Course is presented every two years in conjunction with the WaterJet Technology Association (WJTA) Conference...

Nobody likes to waste money, least of all small-business owners. As the end of the year approaches, and as business owners take a...

If you are a drain tech reading this, I think you’ll be surprised to find what your boss is really looking for to...

Whether you’re pipe bursting, pipe slitting, slip lining or cable pulling, the materials you work with vary. The length and lay of...

Affordable manhole inspection program sees big return Problem / Greenwood Metropolitan District is a special purpose district in Greenwood County, South Carolina, originally started to provide...

Chemical Grout 1 // Avanti International injection groutsInfiltration enters underground systems every day through defects or faulty joints in manholes, causing system capacity issues, overload...

Utilities and contractors have a duty to protect employees and provide a safe work environment, but many fail to supply or specify all...

As an experienced drain cleaner, Billy Teeter believes in having as many options as possible to contend with a wide range of...

Most homeowners have only a vague idea, at best, of how their septic system works, even when they’ve been utilizing one for years. I...

The Halstead name long has been associated with superior drain cleaning and plumbing in Cleveland, Ohio. Now a third generation is well...

The ability to offer customers more solutions for their drainline problems not only opens the door wider for more business opportunities, it...

Vortex promotes Matt Timberlake to chief administration officer The Vortex Cos. announced the promotion of Matt Timberlake to chief administration officer to oversee the...

1 // Cherne larger-sized I-Series line of test plugsCherne Industries added larger test plug sizes within its I-Series line of Test-Ball, Muni-Ball and...