You probably had to make some changes during 2020. Most businesses had to make adjustments of some kind or another — added safety procedures during service calls during the pandemic, or maybe a change in services and staffing levels.
Whether some of these changes are permanent as we enter a new year is yet to be seen. But the point remains that you addressed those challenges, and did what was necessary to push forward.
Master Rooter, one of the companies featured in this month’s issue of Cleaner, faced all the challenges of last year as a very new company. It’s not what owner Jason Lohoff
