From structured process protocols for each and every job to giving customers free sewer line inspections, Pronto Plumbing definitely is not a conventional plumbing and drain cleaning company.And when combined with an emphasis on investments in advanced, productivity-enhancing equipment — especially trenchless pipeline rehab technology — co-owners Barry Kindt and John Gribble have created a unique formula for success at the company, based in Camp Hill, Pennsylvania.
“We do operate completely different than most plumbing companies,” Gribble says. “We believe everything is about image and creating comfort for customers that use our services.
“Providing a better customer experience creates a better image.
