When responding to a drain service call, one of the first things you’ll have to determine is how you’ll be accessing the...
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Online Exclusives
Building Client Trust With Diagnostic Inspection Reporting
Transparency is an essential element of building customer trust, many times making the difference between a one-time or repeat client. A simple...
Online Exclusives
NUCA-WINS Releases Next Generation of Job Site Reporting App
The National Utility Contractors Association (NUCA) recently announced to its members that the popular job site recording solution NUCA-WINS has been upgraded...
Online Exclusives
The Power of a Customer’s First Impression
Something I've learned during my time in the drain cleaning business is that first impressions are lasting impressions. If you want a...
Videos
Get Extreme Power and Durability With HotJet's XtremeFlow Trailer Jetter
In this video from the Water & Wastewater Equipment, Treatment & Transport (WWETT) Show, Mo Morgan of HotJet USA introduces the company’s...
Online Exclusives
News About Stantec, RIDGID, Aries Industries and More
Stantec partners with Palmdale Water District, Capture6Stantec has partnered with the Palmdale Water District and carbon removal startup Capture6 to design an...
Online Exclusives
Patterson Manufacturing Davit Cranes Give Operations a Lift
Designed from the ground up for ease of use, durability and reliability, Patterson Manufacturing’s davit cranes incorporate the highest quality components and...
Blogs
Going to Jail for General
This blog post is a guest article provided by Michael Nalbone, a manufacturers’ sales representative from Arizona. Nalbone has more than 35...
Online Exclusives
Handling Heat Dangers While Working Outside
The summer has been a hot one so far. Even for areas accustomed to heat, some of the temperatures and heat index...
Online Exclusives
New Vacall AutoValveSystem Option for AllJetVac Models
The Vacall AutoValveSystem option available on AllJetVac models is designed to improve operator efficiency and simplify switching water functions with the press...
Videos
Vac-Con Unveils 3YARD Non-CDL Combination Sewer Cleaning Truck
In this video from the Water & Wastewater Equipment, Treatment & Transport (WWETT) Show, Todd Masley of Vac-Con unveils the company’s 3YARD...
Online Exclusives
Understand the Connection Between Emotions and Consumer Choices
It is no secret in the financial industry that sentiment plays a huge part in whether customers will invest or not. In...
Videos
Drain Cleaning Professionals Talk About Their Favorite Long-Lasting Machines
Customers at the General Pipe Cleaners booth during the Locke Supply Show spoke about the durability, reliability and long life of their...
Videos
Flexi-Rooter Pairs With a Camera System for Precision Cleaning
Inspect, clean and record simultaneously by pairing the Flexi-Rooter flexible-shaft drain machine with any of the Gen-Eye pipeline inspection systems from General...



















