Inside the March 2008 Issue of Cleaner
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Acting the Part
Cover Story
Southern California Jetting and Plumbing Co. wins and keeps commercial accounts with quality equipment and reliable performance.
Low-ballers in Town
From The Editor
There will always be competitors who cut prices and cut corners. Smart contractors fight them by focusing on customers who demand value.
Yet Another Reminder
Safety First
The death of a 52-year-old worker in a trench collapse underscores the importance of protective measures.
Running Off the Rails
Money Manager
A variety of common mistakes can keep you from meeting your financial goals and supporting the lifestyle you want for your retirement years.
The Big Bang
Special Feature
Louisville residents still remember the Friday the 13th sewer explosion in 1981 that destroyed some 13 miles of lines and left 38-foot deep craters.
Communicating Through Conflict
Better Business
Know the difference between false and real conflicts — and know how to act quickly to resolve the real ones.
Still Going Strong
Profile
At age 87, Arnie Schweiss still keeps long hours in his own drain-cleaning company — while staying competitive with investments in better technology.
Marketing Makeover
Profile
Drain-cleaning contractor American Minutemen gets aggressive with branding and with Internet, direct mail and media advertising.
Big Impression
Money Machines
Cab-over service trucks owned by Pipe Wrench Plumbing are as productive on the inside as they are attention-getting on the outside.
The New Telephone
Tech Perspective
Global positioning systems (GPS) are becoming standard and indispensable management tools for businesses that operate service and delivery fleets.
War Stories
Reader Pipelines
Tales of extremely challenging cleaning jobs can help contractors learn valuable lessons, avoid mistakes, and improve customer service.
Maiden Voyage
Tough Job
An untried pipe-bursting machine enables a New York contractor to renew a sewer while a community continues to function normally during the process.
Drain/Sewer Cleaning Machine Moves on Four Wheels
Product Spotlight
It can be a chore getting access to drains and pipes in remote locations.
News From Around the Industry
Putzmeister Names Service Engineer, Telebelt Specialist; WinCan Moves to New Location; RapidView Expands Headquarters, Appoints Manager; StoneAge Catalog Available Online; and Doheny Places Largest Vactor Order.
Drain/Sewer Cleaning Machine Moves on Four Wheels
It can be a chore getting access to drains and pipes in remote locations.