It’s a story we hear often: a reader calls or writes us at Cleaner to report on trouble with a competitor who is taking away business while operating without a license, cutting prices, and taking all manner of shortcuts.Most recently, a plumbing, drain and septic service company in California shared with us a complaint the owner filed with the state’s fraud investigative team about a competitor who had won a large share of the work connecting sewers to homes in a gated community with 78 lots.Upon investigation, this owner found that the competitor’s bids had come in at about half















