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Online Exclusives
What Cleaning Contractors Need to Know About Facebook Advertising
Because Facebook’s platform is always expanding — and the options it provides are always in flux — it can be hard for...
Online Exclusives
Ruptured Lateral Puts Trenchless Specialists to the Test
Early last summer, Troy Ouverson — the owner of Ouverson Sewer and Water, a pipe lining and repair company in Minneapolis —...
Online Exclusives
Employee Management Tips for Cleaning Contractors
Many sewer and drain cleaning contractors may have already made the move toward outsourcing payroll services, employee benefits and/or workers’ compensation/risk management. How...
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Commercial Clients Help Contractor Grow Drain Cleaning Side of Business
O'Connor Plumbing's drain cleaning division has experienced exponential growth in less than four years, accounting for more than 30 percent of the company's annual...
Online Exclusives
Product News: May 2016
CUES portable inspection system
The MARK 3 Portable Inspection System from CUES is designed for 6- to 72-inch pipe and can be mounted...
Online Exclusives
ServiceTitan to Present at Roto-Rooter Convention
ServiceTitan, the leading provider of cloud-based business management software for the home services industry, will attend and present at the annual Roto-Rooter Franchisee...
Online Exclusives
Warning: Heat Can Kill
Professional football players are tough. But more teams are outfitting their training camps with kiddie pools — a simple way to help...
Editorial
Quit Being a Bad Manager
Since 2000, less than one-third of U.S. employees have been engaged in their work. This is according to numerous national surveys that...
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Trust, Communication Help Drain Cleaners Handle Emotional Customers
How a company deals with a distraught homeowner over the sudden and unexpected costs of a major drainline issue is something that...
Online Exclusives
Mini-Excavators Have Big Impact On Productivity, Profitability
Mark Vice can cite three good reasons why he invested in two mini-excavators made by Kubota Tractor Corp.: reliability, ease of maintenance...
Blogs
Service Agreements Don’t Always Serve Cleaning Contractors
Perhaps my favorite (and most productive) consulting activity is to go on a ride-along. I hop in the truck, or work alongside...
Online Exclusives
Cleaning Contractors Can Benefit From Outsourcing Payroll
If you’ve got a growing sewer and drain cleaning business, chances are you’re adding technicians and operators. Hiring other people to work...
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Free All-Hazards Training for Water and Wastewater Employees
The "Water/Wastewater Utility All-Hazards Bootcamp" is a free training course from the EPA designed for water and wastewater employees responsible for emergency response and...
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Will the Wastewater Gender Gap Become a Thing of the Past?
“I want to talk to the man in charge.”Even in the 21st century, that’s a question many wastewater companies still get when...
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4 Tips for Better Work-Life Balance
Much has been written and discussed about how balance in life will help us be happier and healthier. It is easy to...
Online Exclusives
Sewer Worker Killed in Crash
A sewer worker and a driver were both killed in a traffic accident in Porter, Texas, on April 26. Paul Mackedanz, 23, was...














