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Blogs
There Should Be More Than One Face to the Company
Someone once asked me, "Who is the face of your company?" Twenty years ago I would have said my grandfather, Ted, or...
Online Exclusives
Oregon Sewer District Improves Inspection Efficiency with R.S. Technical Equipment
Rogue Valley Sewer Services (RVSS), the special district charged with sanitary and stormwater management in the mostly rural area from Shady Cove...
Online Exclusives
Industry News: Oct. 12, 2016
Signet Enterprises launches Creative Polymer Solutions
Signet Enterprises, a private investment firm, launched Creative Polymer Solutions (CPS) in Irondale, Alabama. CPS specializes in...
Online Exclusives
Cleaning Contractor Preps Equipment, Technicians for Harsh Canadian Winters
During winter in Edmonton, Alberta, it’s not unusual for temperatures to dip to 30 degrees below zero. That stops a lot of...
Online Exclusives
Ohio Contractor Finds Cost-Effective Solution for Leaky Pipe Bend
With more than three decades of experience, Tony Conie of Flowline LLC in Columbus, Ohio, understands the challenges of cleaning and maintaining...
Online Exclusives
North Carolina Contractor Develops Own Vacuum Rig
While most utility locating companies that offer vacuum excavation use large manufacturer-named trucks, Sweetwater Utility Exploration went a different route.The Troutman, North...
Online Exclusives
Tips to Improve the Customer Experience
When seeking to draw repeat business, the most important factor isn’t necessarily the quality of the service you provide or even the...
Blogs
Are You Doing All You Can to Retain Employees?
“I treat these guys better than I treat my wife. They get 100 hours of work a week and they whine about...
Online Exclusives
Trailer Jetter Clears a Path For Entering New Market
When asked to name his company’s MVC – Most Valuable Contributor – in terms of profitability and productivity, Cary Hansen doesn’t hesitate:...
Editorial
Plumbing Innovator Develops a New Way to Line Pipes
Tom Richards doesn’t worry much about pricing strategy. The clients he works for don’t mind paying whatever is necessary to get the...
Editorial
Snowbridge Tackles Pipe Rehabilitation Without a Liner
The town of Windsor, Colorado, had completed a large-scale remodel of its town hall and surrounding grounds. The landscapers and pavers could...
Editorial
Do You Charge by the Job, or by the Hour?
Want to see a fight between fellow operators in the pipe cleaning and maintenance businesses? Start a rhetorical cage match that pits...
Online Exclusives
Industry News: Sept. 19, 2016
Aclara acquires Smart Grid
Aclara acquired the Smart Grid business of Tollgrade Communications. Included in the acquisition were the LightHouse Sensors and Sensor...
Online Exclusives
Adding Remote Payment to Your Business
As you can probably attest from personal experience, most people don’t have a lot of cash on hand these days. Rather than...
Online Exclusives
10 Tips for Dealing With Negative Online Reviews
If you were operating a restaurant, you’d be accustomed to having your business reviewed all over the place — newspapers, magazines, travel...
Online Exclusives
Grundfos Technical Institute Offering Free CEU Webinars
Grundfos Technical Institute (GTI), the official training academy of Grundfos, will host a weeklong series of free online training sessions Sept. 12-16...








