Small-business owners have survived another tax-filing season — hopefully with their sanity and their business finances intact. Even for small-business owners who...
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Blogs
Why I Work Safe
I am constantly asked, "What’s going to happen to me, or my company with OSHA or the Department of Labor if I have a...
Online Exclusives
Can Your Sewer and Drain Cleaning Business Afford Employee Benefits?
You offer benefits because you want to provide a well-rounded compensation package. That’s a smart approach, because research indicates that more than...
Online Exclusives
Contractor Faces $174,000 in Fines for Fatal Cave-In
Twenty-one-year-old Jacob Casher was still a “new guy” employed by a Beaver, Pennsylvania-based plumbing company when he left home for work in September...
Online Exclusives
10 Tips to Keep Your Directional Drill Operating
Directional drilling goes back nearly a century. Today, advances in technology have allowed the process to become the go-to solution for situations...
Online Exclusives
Video: Meet Mr. Rooter — The Cat
Plumbers in Austintown, Ohio, rescued a kitten trapped in a drainline last month. The 6-month-old kitten had been missing for 10 days when family...
Online Exclusives
Tips for Hiring Top-Notch Office Staff
Obviously, hiring office staff and hiring drivers is very different. Each job requires different types of people and different skill sets.When hiring...
Online Exclusives
Worker Dies Installing Sewer Lines
A 61-year-old plumber died after a trench in which he was working collapsed on him. Jim Spencer of Minatare, Nebraska, was installing...
Online Exclusives
What Google's Changes Mean for Your Drain Cleaning Business
You don’t have to be a marketer — or even especially tech-savvy — to understand the importance of Google’s search engine results...
Online Exclusives
Product News: March 29, 2016
Envirosight cable-free HD inspection camera
The Quickview airHD cable-free inspection camera from Envirosight is designed for pipes 6 to 48 inches in diameter....
Online Exclusives
Real-Time GPS Tracking Helps Contractor Improve Customer Service
Papalia Plumbing & Heating in Acton, Massachusetts, implemented the Fleetmatics GPS fleet tracking system to better monitor technicians. But the benefits don't stop there.“It...
Online Exclusives
Drain Cleaning: Is New Equipment Worth the Investment?
ROI, or return on investment, is sometimes tricky to calculate in the sewer and drain cleaning industry.The term refers to the potential...
Online Exclusives
Critical Thinking: A Tool All Cleaners Should Have
Business guru Peter Drucker once noted that making good decisions is a crucial skill at every level of an organization. Yet the...
Editorial
The Pitfalls of Family Financing
So it’s time to get a new truck.“And it’s only $120,000,” you whisper to yourself when you’ve pulled all the information together.Unless...
Editorial
Pay Attention to Business Reviews
“The worst service experience ever! The technician showed up two hours late and never even apologized. His boots were dirty, he left...
Editorial
Pipe Bursting Methods and Projects
Multi-year water main pipe bursting program enables upsizing of water mainProblem: In 2008, as part of its ongoing asset management plan, the...
Online Exclusives
Passionate People Make Passionate Cleaners
Mandie Hagan can’t say enough good things about the employees at Rowell’s Sewer & Drain — the company in Northfield, New Hampshire, founded by her...












