General

Small-business owners have survived another tax-filing season — hopefully with their sanity and their business finances intact. Even for small-business owners who...

I am constantly asked, "What’s going to happen to me, or my company with OSHA or the Department of Labor if I have a...

You offer benefits because you want to provide a well-rounded compensation package. That’s a smart approach, because research indicates that more than...

Twenty-one-year-old Jacob Casher was still a “new guy” employed by a Beaver, Pennsylvania-based plumbing company when he left home for work in September...

Directional drilling goes back nearly a century. Today, advances in technology have allowed the process to become the go-to solution for situations...

Plumbers in Austintown, Ohio, rescued a kitten trapped in a drainline last month. The 6-month-old kitten had been missing for 10 days when family...

Obviously, hiring office staff and hiring drivers is very different. Each job requires different types of people and different skill sets.When hiring...

A 61-year-old plumber died after a trench in which he was working collapsed on him. Jim Spencer of Minatare, Nebraska, was installing...

You don’t have to be a marketer — or even especially tech-savvy — to understand the importance of Google’s search engine results...

Envirosight cable-free HD inspection camera The Quickview airHD cable-free inspection camera from Envirosight is designed for pipes 6 to 48 inches in diameter....

Papalia Plumbing & Heating in Acton, Massachusetts, implemented the Fleetmatics GPS fleet tracking system to better monitor technicians. But the benefits don't stop there.“It...

ROI, or return on investment, is sometimes tricky to calculate in the sewer and drain cleaning industry.The term refers to the potential...

Business guru Peter Drucker once noted that making good decisions is a crucial skill at every level of an organization. Yet the...

So it’s time to get a new truck.“And it’s only $120,000,” you whisper to yourself when you’ve pulled all the information together.Unless...

“The worst service experience ever! The technician showed up two hours late and never even apologized. His boots were dirty, he left...

Multi-year water main pipe bursting program enables upsizing of water mainProblem: In 2008, as part of its ongoing asset management plan, the...

Mandie Hagan can’t say enough good things about the employees at Rowell’s Sewer & Drain — the company in Northfield, New Hampshire, founded by her...