Editorial Articles

A bad hire’s misconduct can compromise the foundation of a business

Equipment design is more user-focused than it has ever been, helping workers be productive with minimal body strain

EasyCAM builds inspection cameras from a plumber’s perspective — easy to use as well as self-repair

Robotic jetters offer a concrete solution for rock-solid pipe clogs

Employee theft is a threat you can’t afford to ignore

GPRS’s Video Pipe Inspection division covers the entire country, providing customers vivid visuals to help identify their underground infrastructure problems

Mike Marvon methodically builds his young drain cleaning company through a marketing-minded approach

Even if you try to hide it from customers, service fatigue left unchecked can negatively affect your business

Artificial intelligence provides efficiency and accuracy benefits for inspection programs

Arthur Products prides itself on providing cleaning nozzles fit to customers’ exact specifications

Robotic cutters open the door to profitable stack-pipe lining for Florida contractor

Even when you love your work, the goal is not have it consume your entire life

Steve Allen has spent four decades building a successful plumbing and drain business in Hawaii, but he continues to look for ways he can evolve to better serve his customers