Editorial Still Going Strong At age 87, Arnie Schweiss still keeps long hours in his own drain-cleaning company — while staying competitive with investments in better technology. March 01, 2008
Editorial Communicating Through Conflict Know the difference between false and real conflicts — and know how to act quickly to resolve the real ones. March 01, 2008
Editorial The Big Bang Louisville residents still remember the Friday the 13th sewer explosion in 1981 that destroyed some 13 miles of lines and left 38-foot deep craters. March 01, 2008
Editorial Acting the Part Southern California Jetting and Plumbing Co. wins and keeps commercial accounts with quality equipment and reliable performance. March 01, 2008
Editorial Running Off the Rails A variety of common mistakes can keep you from meeting your financial goals and supporting the lifestyle you want for your retirement years. March 01, 2008
Editorial Yet Another Reminder The death of a 52-year-old worker in a trench collapse underscores the importance of protective measures. March 01, 2008
Editorial Low-ballers in Town There will always be competitors who cut prices and cut corners. Smart contractors fight them by focusing on customers who demand value. March 01, 2008
Editorial Sweet Rewards A new composite cutting blade and a hydraulic ram enable a California contractor to replace corroded pipes without disrupting a factory’s production line. February 01, 2008
Editorial Signing on the Line Business owners vouch for the value of contracts as a way to display professionalism and protect both company and customer. February 01, 2008
Editorial Optimum Cleaning A waterblasting equipment maker looks at how standoff distance, traverse speed, rotation speed and other factors affect surface preparation. February 01, 2008
Editorial Extended Duty Drain Doctor Plumbers in central Florida gains high performance and productivity from its fully outfitted Dodge Sprinter cargo van. February 01, 2008
Editorial Just One Chance A contractor in British Columbia believes there is a single opportunity to make a first impression on a customer — and that starts with the service van. February 01, 2008
Editorial Strength Through Diversity Three distinct divisions help Expert Plumbing Service keep a steady flow of business in a competitive market around Chicago. February 01, 2008
Editorial It’s Their Ship Business owners and employees alike can take lessons from the experience of a U.S. Navy skipper who turned his destroyer into a top-flight outfit. February 01, 2008
Editorial Tough Customers You do have options when faced with a past-due bill for a ‘hard-case’ customer who seems completely unwilling to pay. February 01, 2008
Editorial On the Phone, At Risk Be mindful of the hazards of route drivers using cell phones and other devices while behind the wheel. February 01, 2008
Editorial Avoid the Kitchen Sink As you look forward to the 2008 Pumper & Cleaner Expo, remember to make a plan for the show — and to keep it reasonable in scope. February 01, 2008
Editorial News From Around the Industry AlturnaMats Acquires Mobile Matts; Perma-Liner Names Dance Southeast Sales Manager; Perma-Liner Names Dance Southeast Sales Manager; Putzmeister Launches New Web Site; and Keffer, Debris Dam Inventor, Killed in Car Crash. February 01, 2008
Editorial Jetting Sand In removing heavy debris from a mainline, is the problem with the nozzle or technique? Or is the jetter itself not up to the job? January 01, 2008