Editorial Articles

There will always be competitors who cut prices and cut corners. Smart contractors fight them by focusing on customers who demand value.

A new composite cutting blade and a hydraulic ram enable a California contractor to replace corroded pipes without disrupting a factory’s production line.

Business owners vouch for the value of contracts as a way to display professionalism and protect both company and customer.

A waterblasting equipment maker looks at how standoff distance, traverse speed, rotation speed and other factors affect surface preparation.

Drain Doctor Plumbers in central Florida gains high performance and productivity from its fully outfitted Dodge Sprinter cargo van.

A contractor in British Columbia believes there is a single opportunity to make a first impression on a customer — and that starts with the service van.

Three distinct divisions help Expert Plumbing Service keep a steady flow of business in a competitive market around Chicago.

Business owners and employees alike can take lessons from the experience of a U.S. Navy skipper who turned his destroyer into a top-flight outfit.

You do have options when faced with a past-due bill for a ‘hard-case’ customer who seems completely unwilling to pay.

Be mindful of the hazards of route drivers using cell phones and other devices while behind the wheel.

As you look forward to the 2008 Pumper & Cleaner Expo, remember to make a plan for the show — and to keep it reasonable in scope.

AlturnaMats Acquires Mobile Matts; Perma-Liner Names Dance Southeast Sales Manager; Perma-Liner Names Dance Southeast Sales Manager; Putzmeister Launches New Web Site; and Keffer, Debris Dam Inventor, Killed in Car Crash.

In removing heavy debris from a mainline, is the problem with the nozzle or technique? Or is the jetter itself not up to the job?

From pipe bursting, to trenchless water line repair, to new ways of dispatching and invoicing, Pipe Wrench Plumbing gains an edge with technology.

Business systems can help owners break away from day-to-day demands, focus more on growth, and gain more personal freedom.

Here are 10 ideas for the new year that can increase your odds of achieving personal and financial success in 2008 and beyond.

Four fatalities in Superior, Wis., underscore the importance of confined-space safety.

If you’re seeking maximum return on your dollar, you can hardly do better than to invest heavily in attendance at a major industry trade show.

The education program at the 2008 Pumper & Cleaner Expo provides ample learning opportunities for contractors serving accounts of all types.