Editorial Articles

With the latest generation Gen-Eye GL camera system from General Pipe Cleaners, technicians will never have to explain to customers why the water is suddenly on top of the monitor screen.

Heat, high-pressure water and a lot of skill enable a German company to clean the historic Space Needle in Seattle

At high flows in large-diameter pipes, boat or pontoon platforms provide an alternative for performing top-quality video inspections

How strong is your safety program? Employee surveys can point to answers.

Industry professionals find that TV inspection helps them diagnose and solve problems efficiently and boost customer confidence

Cleaning professionals weigh in on collecting bad debts and protecting themselves with waiver-of-responsibility forms

Water jetting helps a Maine company deliver reliable service around the clock and build a large, diverse and loyal customer base

A healthy profit may not mean a healthy business if poor cash flow leaves you with too little money on hand to meet your regular obligations

Acme Powerwash service trucks use bold graphics and sparkling appearance to make a highly potent marketing statement

Wisdom developed by successful salespeople can help business owners establish a strong foundation and sustain healthy growth

EcoClean combines a strong traditional pipe-cleaning, inspection and repair business with a special aptitude for working off-road in rough terrain

If you improperly classify someone who works for your business, you could end up facing trouble, including big tax penalties

RIDGID Announces Press for Success Winner; Stellar Names Regional Sales Manager; NSF Participates in NEHA Conference; StoneAge Tools Launches SewerNozzles Web Site; SPIR STAR Names Sales Manager

Roto-Rooter franchisees report two high-value rescues in one week

Cleaning contractor Mark Kuta builds and rides custom motorcycles for his own enjoyment — and to drum up business

Roto-Rooter of Lee County helps rescue sewer and drain systems routinely clogged through abuses by retirees and seasonal visitors

Jetting equipment and trained personnel ensure that Chuck’s Septic gets the first call for emergencies and routine service around Columbus, Ohio

Economic times may be hard, but here are six ways to strengthen your business as you look for the national picture to improve

A few simple calculations can shine a light on your business and tell you if it’s on the rise — or headed for the edge of a cliff