Editorial Articles

Market conditions and other factors drive up the price of fuel for heavy trucks and equipment. Expect prices to remain high in the foreseeable future

A new book says businesses can best increase satisfaction, build loyalty and control costs by liberating customers from customer service

Virginia contractor credits trade association seminars, and the colleagues they introduced him to, with boosting his business from pitiful to profitable

Halloween King raises funds for community programs and gains visibility for his drain-cleaning franchise with an annual haunted house attraction

Gardner Denver Appoints Sales Manager; Direct Acting Wins RIDGID Design Competition

If you improperly classify someone who works for your business, you could end up facing trouble, including big tax penalties

With the latest generation Gen-Eye GL camera system from General Pipe Cleaners, technicians will never have to explain to customers why the water is suddenly on top of the monitor screen.

Heat, high-pressure water and a lot of skill enable a German company to clean the historic Space Needle in Seattle

At high flows in large-diameter pipes, boat or pontoon platforms provide an alternative for performing top-quality video inspections

How strong is your safety program? Employee surveys can point to answers.

Industry professionals find that TV inspection helps them diagnose and solve problems efficiently and boost customer confidence

Cleaning professionals weigh in on collecting bad debts and protecting themselves with waiver-of-responsibility forms

Water jetting helps a Maine company deliver reliable service around the clock and build a large, diverse and loyal customer base

A healthy profit may not mean a healthy business if poor cash flow leaves you with too little money on hand to meet your regular obligations

Acme Powerwash service trucks use bold graphics and sparkling appearance to make a highly potent marketing statement

Wisdom developed by successful salespeople can help business owners establish a strong foundation and sustain healthy growth

EcoClean combines a strong traditional pipe-cleaning, inspection and repair business with a special aptitude for working off-road in rough terrain

If you improperly classify someone who works for your business, you could end up facing trouble, including big tax penalties

RIDGID Announces Press for Success Winner; Stellar Names Regional Sales Manager; NSF Participates in NEHA Conference; StoneAge Tools Launches SewerNozzles Web Site; SPIR STAR Names Sales Manager