Editorial Articles

The systems include an integrated monitor and detachable push-rod reels.

Horizontal directional drilling and special pipe enable installation of a new water main along a busy highway while keeping traffic flowing to businesses.

A pipe inspection camera does duty in the follow-up to a mine disaster.

Contractors explore how the industry has changed and how those changes affect the way they operate their businesses.

Smoke and dye testing give contractors simple yet effective tools to help communities and commercial customers find system defects.

A local plumber finds that taking on a national drain cleaning franchise requires adjustments — in equipment, pricing, and approaches to dealing with customers.

Locating and inspection devices help a suburban Boston contractor solve customer’s sewer pipe mysteries and build up profitable lines of business.

Here is some practical advice on how you can make your business prosper, even when the market or economy is changing and times are hard.

A key to success in business is managing what comes in and what goes out. These tips can help you keep monthly income ahead of operating expenses.

Teaching employees to break the cycle of at-risk behavior begins with the business owner.

Cleaning and service contractors share the logos they’ve developed to make an impression on customers and be top-of-mind in the market.

Putzmeister Names Service Engineer, Telebelt Specialist; WinCan Moves to New Location; RapidView Expands Headquarters, Appoints Manager; StoneAge Catalog Available Online; and Doheny Places Largest Vactor Order.

It can be a chore getting access to drains and pipes in remote locations.

It can be a chore getting access to drains and pipes in remote locations.

An untried pipe-bursting machine enables a New York contractor to renew a sewer while a community continues to function normally during the process.

Tales of extremely challenging cleaning jobs can help contractors learn valuable lessons, avoid mistakes, and improve customer service.

Global positioning systems (GPS) are becoming standard and indispensable management tools for businesses that operate service and delivery fleets.

Cab-over service trucks owned by Pipe Wrench Plumbing are as productive on the inside as they are attention-getting on the outside.

Drain-cleaning contractor American Minutemen gets aggressive with branding and with Internet, direct mail and media advertising.