Every so often, every business owner takes a breather from the daily grind. It’s only natural at such times to pause and reflect on the larger picture to see what’s going on in the industry. You’ve heard it before: The only thing that stays the same is change. With myriad developments in technology each year, cleaning businesses are undergoing as much change as in any industry. Everything is affected, from back office management and dispatching to the tools and equipment you use in the field. Here, operators share their thoughts on trends affecting their businesses and how they’re responding as
