Harts Services Puts Customer Satisfaction First

Diversified services and an emphasis on clear communication with customers spurs growth for Tacoma plumber

Harts Services Puts Customer Satisfaction First

Harts Services underground lead Tim Paulk (left), apprentice Joe Ethington and apprentice Chris Ring pour resin into a liner during a residential CIPP repair job.

Spending years in the plumbing industry allowed Richard Hart to collect good intel about what a good plumbing company should be — and shouldn’t be.

In 2013, he morphed that vision into a reality when he established Harts Services in Tacoma, Washington, based on one key principle:...

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