I often use this space to talk about the people of this industry. There are so many family businesses, so many second-, third- and fourth-generation plumbers and drain cleaners. It gives the whole industry a family culture, and I appreciate that.I was talking to a third-generation plumber the other day. He owns a plumbing and drain cleaning operation in Philadelphia and was one of the first contractors I got to know after I started at Cleaner. I see him every year at the WWETT Show, and he calls every once in a while just to see how things are going
