I’d like to see you in my office at the end of the day.” This is one of those requests that just gives a person chills, a pit in the stomach, cold sweats, even nausea.
Often the one hearing those words is not the only one feeling the discomfort. What is it about a request like this that makes everyone involved just dread the moment? How can a simple request evoke such emotion?
Unfortunately, this is the way most people have learned to handle concerns, take care of business, lay down the law. When it comes to delivering tough conversations, starting with
