Long hours come with the territory in the service contracting industry, especially when businesses offer 24-hour emergency service. As such, carving out time for family life is difficult, especially for smaller operations.
But smart contractors develop their own strategies for getting away from it all without losing customers. These include cross-training employees, relying on a network of friendly, trustworthy competitors, and emphasizing preventive, scheduled maintenance to minimize emergency calls. Contractors also strive to develop good rapport with customers so there’s some give-and-take when it comes to going away on a vacation.
Here, contractors reveal how they strike that delicate balance between work
