Year after year, the Super-Vee power drain cleaner from General Pipe Cleaners serves plumbing contractors and drain cleaning specialists as their dependable...
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Online Exclusives
Visualize Problems for Customers Rather Than Confusing Them With Industry Jargon
People are visual.
This idea hit home when I was in college and took an advanced marketing class that featured an individual who...
Editorial
Twin Trailer Jetters Increase Profits for 1 Tom Plumber
When Sonny Boyce received a request for emergency service in July, the property-management company making the call wasn’t very confident 1 Tom...
Editorial
Offering a Wide Range of Services Requires the Equipment to Back it Up
Some drain cleaners are leery about ever buying expensive new equipment. Others do so only when they have to, perhaps to remain...
Online Exclusives
Preparing Solid Preventive Maintenance Contracts
Maintenance contracts were key for Greg Beall in the early years of his business, G&B Services Plumbing and Drain Cleaning of Bowie,...
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Recruit the Best Talent in a Small Talent Pool
Knowing who to add to your team can be a challenge in the best of circumstances, but when the talent pool is...
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Root Cutting Power Plus Big Capacity
The Maxi-Rooter from General Pipe Cleaners combines root cutting power and big capacity in a surprisingly portable machine. Driven by a powerful...
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Hot-Shot Pipe-Thawing Machine Wins Editor’s Choice Award
General Pipe Cleaners’ Hot-Shot pipe-thawing machine was selected by Rental magazine for the Editor’s Choice Award.
The Hot-Shot was chosen as a winner for the...
Online Exclusives
Maintaining Customer Confidence During the Pandemic
Drain cleaners have put themselves in harm’s way during the pandemic. They’ve risked exposing themselves to a deadly virus to ensure that their...
Online Exclusives
Convenient Battery-Powered Drain Auger Efficiently Busts Through Tough Clogs
Timothy A. Giard & Son Plumbing & Heating provides an array of services, from plumbing service and repair to septic pumping. As...
Editorial
Product Spotlight - November 2020
Sewer cleaning contractors have long relied on the use of multiple nozzles to descale lines and clear blockages. Retracting the hose and...
Editorial
High-Performing Equipment Gives Contractor a Competitive Edge
Many factors have helped G&B Services Plumbing and Drain Cleaning thrive in a highly competitive East Coast market. But owner Greg Beall...
Online Exclusives
Teach Technicians to Think Before They Act
About 10 years ago, I went on a service call to unclog a main drain. The customer explained that her system was...
Online Exclusives
Milwaukee Tool Web Series Unveils Newest Product Innovations
The next episode of Milwaukee Tool’s Pipeline series is scheduled for Oct. 15 at 5 p.m. CDT.
The series takes a closer look...
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General’s ClogChopper Has Tieger By the Tail
“There’s nothing like it. It’s fantastic for clearing scale from inside lines. It flies around pipe bends,” says Sylvan Tieger, referring to the...
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The Art of Inventory Control
With anywhere from $5,000 to upward of $10,000 in materials, work trucks can all too easily turn into black holes where thousands...
Online Exclusives
NCPI Introduces an Industry-First Operations & Maintenance Handbook
Entry 160201The National Clay Pipe Institute (NCPI) recently completed and published a comprehensive manual for cleaning and maintaining any sanitary sewer system.
Leaders...



















