There’s a case to be made for keeping your service offerings focused. Doing a few things extremely well and not falling victim...
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Refine Your Sales Pitch and Land Your Dream Customers
Some salespeople think that if they talk longer, they add more value or get their point across more effectively. Actually, any prospect...
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Give Potential Customers Face Time to Draw In New Business
When Steve Nerheim started his drain cleaning business in 2009, his first move was ordering 5,000 promotional magnets imprinted with his company...
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Safety Improvements For Your Truck Fleet
From time to time, we look at our world and see what we can do to improve driving/driver safety. At our company,...
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Arm Yourself With Insurance Knowledge
Reading through complex insurance policies and understanding what’s covered and what’s not doesn't sound appealing. But Nicole Murray — who worked at...
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How Burnt-Out Drain Cleaners Can Put the Joy Back Into Their Work
Being a drain cleaner can be a thankless job. You’re often called upon in emergencies when people aren’t in the best of spirits....
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Best Advice of 2018: Wisdom From Successful Cleaners
It’s again that time of year that is typically reserved for some reflection. Here we reflect on some of the industry knowledge...
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How to Improve Your Onboarding Process for New Hires
It’s not unusual for people to accept a new job, then experience the employment equivalent of buyer’s remorse during the ensuing weeks...
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Family Matters: How to Handle Personal Relationships in the Workplace
There are countless family-run operations in this industry. Take the Larson family, who have been featured in Cleaner magazine in the past.
Larry...
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12 Questions to Consider Before Investing in New Equipment
As we near the end of the year, you may be taking some time to do an assessment of where your business...
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How to Draft a Business Plan to Get Your Entrepreneurial Journey Started
The circumstances are perfect. You’re ready to make a major career move. You’ve decided to open your own drain cleaning business.
You have...
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How to Avoid Getting Sick From Your Sewer Cleaning Job
All wastewater contains fecal coliforms. These bacteria are present in the intestines of all warm-blooded animals, including humans. Although they are important...
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The Importance of Customer Follow-Up
We all know the importance of generating new leads and bringing in more business. After all, more customers means more money. But...
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Training Techniques: The Approaches Companies Take to Keep Employees Productive
Jose Moraga takes the safety of his employees seriously, and thus the necessary training that allows for safe job site practices.
New workers...

















