Featured Articles

When Chris Carlin added video inspection to his company’s lineup in 1996, it was an add-on service that cost extra for drain...

A business doesn’t last 40 years — and continue to grow — by sitting still or staying stagnant. That’s something the Bill...

Over the years, many instances of “fatbergs” have made headlines — massive FOG-based sewer clogs requiring a lot of manpower to remove. The latest...

“I always seem to get customer complaints about how much I charge them for the work I do. My vendors say they...

April is National Safe Digging Month, and one of the top messages being promoted at this time is the importance of knowing...

As a team leader, part of your job description is ensuring that each employee has the necessary resources to do their job...

Your most talented and highest-earning employees are probably a pain to manage. They frustrate you because they challenge you. Their very competence,...

In this industry there is oftentimes a push for diversification. A desire to be a one-stop shop and be equipped to handle...

Anyone who’s in the workplace long enough eventually runs into a slacker. You know the type — that one colleague who is...

It’s commonly accepted these days that different generations of workers — whether they’re millennials, baby boomers or Gen Xers — require different...

Investing in a large hydrovac unit isn’t always feasible for contractors like Jim Tieffel who don’t do a lot of hydroexcavation work...

A couple hallmarks of good CCTV inspection operators are resourcefulness and an abundance of common sense when it comes to solving safety...

You’re a good drain cleaning technician, so you decide to take a shot at opening your own shop. You create a business...

The first priority when dealing with the aftermath of flooding or a large sewage backup is your customer’s safety. There is an important...