Make sure customers understand what they’re paying you for. It goes well beyond the cost of materials.
Don’t immediately rebuff people who want you to price out a job on little information. Think of it as a teaching experience and you could earn a customer for life.
Online reviews have become a trusted source of information that showcase a business’ brand, integrity, and authority, as the findings of a recent survey prove
To retain customers, small “leave-behinds” can make a big difference
Make sure you’re doing everything you can to show customers that you’re the expert they expect you to be
Miller’s Services aims to impress on the initial service call, then keeps customers coming back by enticing them with the benefits that come from signing up for service-agreement programs
Follow these easy suggestions as a way to keep those residential customers calling you for work
There are some necessities that every drain cleaning company should have prominently displayed on its website
Some customers won’t budge from their expectation that estimates should be free, but you should never be afraid about properly valuing your time