Conducted at Cleveland area schools, the events involve reading the new children's book, The House That She Built, which educates young readers about the people and professional skills that go into building a home
Milwaukee plumber recounts time local TV station performed ‘sting’ operation to assess how honest companies were with customers
Returning to a job you just finished is not ideal. Here are some tips for managing client expectations up front so that their initial service call doesn’t turn into an endless saga.
Be sure to devote time to training customers as you would your employees. A well-educated customer is a loyal customer.
Here’s why you might want to consider taking advantage of a service that connects journalists with expert sources
Don’t let rising diesel and gas prices due to inflation woes, oil production interruptions and chaos in the world upend your profitability
This is a business of delivering bad — and sometimes expensive — news to homeowners, so it’s vital to have their confidence first or risk losing their loyalty
Make sure you’re not hindering your business by committing these errors that can render your marketing efforts less effective than they should be
Customers don’t like price increases, but if you get the messaging right, you can usually avoid pushback and still retain their business
Proactive measures like education can help minimize your emergency service calls this winter