Don’t automatically view sales training in a negative light. It's possible to improve your sales process while still maintaining the authentic relationship you want to have with customers.
Manitoba contractor tackles large-diameter pipe cleaning jobs with an unconventional equipment strategy
Being an attentive listener not only provides you the opportunity to give customers what they want out of a job, but also puts you in a good position to clear up misunderstandings and prevent unrealistic expectations
If you get complaints about pricing, don’t automatically assume it means customers want you to go as cheap as possible. Consider the lessons of the author’s story.
Keep these fundamentals in mind to ensure your website is encouraging potential customers to call rather than driving them away
Wisconsin’s Milestone Plumbing looks for every opportunity to provide customers value
Remove the fluff and get right to the point when presenting your services to a potential big customer
The age of social media has expanded the ways companies can reach people and promote their services, but as these companies prove, methods like door-knocking and coupon discounts can still be highly effective
Here’s a look back on some of the best pieces of advice contractors shared in the pages of Cleaner magazine in the past year
Meeting every customer need is just business as usual for a full-service company like Grease Masters