The impact felt when an employee leaves is exacerbated when labor markets are tight. Leaders at all levels in a company need...
Culture Articles
Online Exclusives
How to Handle Toxic Employees
Even the best places to work can suffer from the occasional corrosive effects generated by drama queens, whiners, gossipers and bullies.
But all...
Editorial
An Open Book
During the last six months, we’ve been forced to adapt to a new way of doing things. Our staff all transitioned to...
Editorial
Get a Better ROI on Your Training Dollars
Each year, companies waste time and money on training that doesn’t deliver what the people who paid for it thought it would....
Editorial
Meeting Expectations of Safety
There are many workplace safety mantras, such as “safety is a habit” and “safety is everyone’s business.” While there is truth in...
Editorial
Putting Job Site Safety Into Practice
“Culture of safety” is a phrase that gets used a lot.For a lot of companies, it is a reality — safety is...
Editorial
7 Ways to Build a Culture of Excellence in Your Company
We hear and read a lot about big company cultural excellence driven by globally recognized visionaries. But service business owners can project...
Editorial
Manhole Work Requires a Commitment to Safe Practices
When a workday will be spent in a manhole, the cardinal rule is always: Be safe. A manhole is vertical and confined...
Online Exclusives
Keeping Employees Happy Goes Beyond Monetary Compensation
Three of our employees quit within a month. This was awhile back and as you might expect, morale was low. In their...
Online Exclusives
How a Culture of Nice In Your Company Can Have a Negative Impact
Developing a workplace with a “culture of nice” sounds like a worthy goal for any organization. After all, who wants jerks for...
Online Exclusives
Tips for Alleviating the Holiday Stress Surrounding Your Business
The holidays aren’t always joyful. Some love the shiny baubles, togetherness, family time, all-consuming cheer and celebration. For others, it’s a reminder of family...
Online Exclusives
Making the Move From Worker Bee to Team Leader
Most managers face a daily gauntlet of brush fires. But the tightrope walk tentatively trod by newly promoted managers, who suddenly find...
Online Exclusives
Respect Drives Contractor’s Business Philosophy
In a dog-eat-dog world, nice guys usually get eaten. Horacio Franco and his company H&R Plumbing and Drain Cleaning in El Sobrante,...
Editorial
An Expectation of Safety
Safety should be second nature — most contractors in the industry can agree on that — but often, employees need a nudge...












