Each year, companies waste time and money on training that doesn’t deliver what the people who paid for it thought it would. Consequently, many of those remorseful purchasers determine that training has no value to their employees, the instructors don’t know what they’re doing, the program designers are out of touch with reality or a combination of all three.
If only the root causes of training failures were as simple as those. Even with willing learners, you can still encounter a host of problems that will keep you from realizing strong returns on your training investment. If your training isn’t delivering
