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Pro-bono and charity work can help your business give back to your community — and can bring tangible benefits back to your business.

It’s not enough to ask for the order. If you want to succeed in sales, you need to be sure you’re asking the person with the power to say, “yes.”

A team of twenty-somethings breathes new life into Red Lilly Plumbing and Heating, serving customers in the Hollywood hills.

A record number of exhibits includes a variety of new technologies to enhance efficiency and quality in pipe cleaning, inspection and rehabilitation.

Innovation continues in drum and sectional cable machines for drain cleaning professionals serving residential customers.

A New York contractor achieves his business growth goals by thinking beyond conventional wisdom and embracing management software.

Some contractors like sectional cable machines. Others prefer drums. What matters most is to understand them — and to use them safely.

Three drain cleaning professionals look back upon the most challenging jobs their careers have brought them.

A Florida contractor uses a thermoforming PVC alloy pipe to reline culverts without disrupting heavy traffic on a naval air base.

Cleaning and service contractors share the logos they’ve developed to make an impression on customers and be top-of-mind in the market.

Teaching employees to break the cycle of at-risk behavior begins with the business owner.

A key to success in business is managing what comes in and what goes out. These tips can help you keep monthly income ahead of operating expenses.

Here is some practical advice on how you can make your business prosper, even when the market or economy is changing and times are hard.

Locating and inspection devices help a suburban Boston contractor solve customer’s sewer pipe mysteries and build up profitable lines of business.

A local plumber finds that taking on a national drain cleaning franchise requires adjustments — in equipment, pricing, and approaches to dealing with customers.

Smoke and dye testing give contractors simple yet effective tools to help communities and commercial customers find system defects.

Contractors explore how the industry has changed and how those changes affect the way they operate their businesses.

A pipe inspection camera does duty in the follow-up to a mine disaster.

Horizontal directional drilling and special pipe enable installation of a new water main along a busy highway while keeping traffic flowing to businesses.

The systems include an integrated monitor and detachable push-rod reels.