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Here’s something I learned from about a dozen years patrolling the halls of advertising agencies: The essential components of a direct-mail campaign

A difficult economy can mean strains on small-business finances. Take this advice to help keep debt from dragging your business down.

Online discussion forum members share procedures for ensuring prompt payment for work or charging those who pay late

The Gen-Eye SD inspection system from General Pipe Cleaners is designed to provide all the capabilities of a full-size system in a compact, portable package. It is designed to troubleshoot 3- to 10-inch lines, but it can be mounted on a mini reel to view 2- to 4-inch lines.

Contractors share perspectives on the value of Yellow Pages advertising versus the growing world of Internet marketing

In considering trench safety, it’s important to remember that in cave-ins, earth is not friendly

In many cases, the best way to find high-quality CCTV inspection operators is to find people with the right personal attributes and train them yourself

Drain Doctor of Southwest Missouri discovers coop-etition as a way to get through tough economic times and build strength for the future

A South Carolina contractor tackles tough pipe investigations with a cutting-edge portfolio of video, laser, sonar and mapping technologies

A Florida contractor uses cured-in-place pipe to rehabilitate machine drainage lines in a potato chip processing plant

Jetter Depot Named Nuova ConTec Dealer

McRae’s Environmental keeps customers happy and production up with a fleet of combination trucks that carry extra muscle

Software providers offer their latest applications, versions, and electronic devices to enhance performance and efficiency in the office

A new book reinforces many long-standing principles about operating a high-quality and profitable service contracting business.

A former engineer in the waterjetting industry turns to writing science fiction novels in retirement

Seminars at the 2010 Pumper & Cleaner Expo focus on helping contractors improve business performance and profitability

A first-time seminar at the 2010 Pumper & Cleaner Expo will help women in the industry handle their roles effectively

A line from an old movie with Paul Newman and Jackie Gleason is worth remembering when you need a pick-me-up after a fall

When seeking financing for a cash infusion, it helps to know the programs available to understand the borrowers’ perspectives

Contractors find that computer software and use of the Internet enable greater staff efficiency and support better customer service