In this industry, it’s hard not to provide customers 24/7 service. When marketing your company, it’s an easy way to catch people’s attention. And if you successfully handle someone’s after-hours emergency call, there’s a good chance you have a customer for life.
The downside, of course, is that you and/or your employees actually have to be available 24/7. Work-life balance is as important as providing customers optimal service. Here are a couple of examples of approaches that companies take to achieve that.
At Frasier’s Plumbing, Heating & Cooling in Rhinelander, Wisconsin, the company puts great emphasis on providing technicians a consistent work
Helping Employees Achieve Work-Life Balance
It’s possible to always provide for customers in their time of need while still ensuring your employees maintain a healthy balance between work and their personal lives
Jan 16, 2020 |
