The General Purpose Sewer Cam was built for everyday use by anyone in the field —it's that simple. It’s designed to be...
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Online Exclusives
Product News: December 2020
Electric Eel eCAM Ace 2 SL camera systemElectric Eel’s eCAM Ace 2 SL pipeline inspection camera system has a new battery cradle...
Online Exclusives
The Magic of Interindustry Referrals
Consumers don’t have your list of services memorized. They don’t understand the nuances among home service providers: Is a water heater a...
Online Exclusives
Learn to Be More Productive
If you’ve ever felt overwhelmed by the never-ending onslaught of tasks and to-dos that accumulate with mind-numbing frequency every day, Steve Willis...
Online Exclusives
Analyzing Business Strengths and Weaknesses
In my previous article, I explored the SWOT analysis grid, a widely used business tool that helps entrepreneurs make big decisions in...
Online Exclusives
Professional Groups Provide Powerful Ideas for Growth and Improvement
As the co-owner of Lutz Plumbing in Shawnee, Kansas, Amber Lutz-Sewell has one official business partner: her father, Jim Lutz. But she...
Online Exclusives
To Retain Top Employees You Have to Invest in Them
Creating a workplace culture that attracts the brightest and best talent is no small task. To accomplish and sustain this, Maryland-based Pleasants...
Blogs
How to Keep Your Jetter in Top Performance When Temperatures Drop
The temperatures at a job site can make operating compact equipment power sources tough. In fact, simply getting a small engine to...
Online Exclusives
Visualize Problems for Customers Rather Than Confusing Them With Industry Jargon
People are visual.
This idea hit home when I was in college and took an advanced marketing class that featured an individual who...
Editorial
5 Powerful Phrases for Difficult Discussions with Your Employees
Do you ever come up with your best responses an hour after a conversation has ended? Do you ever say to yourself...
Editorial
Best of the Decade: Are You Paying the Right Wages?
Your business is growing and it’s clear you’ll need to hire another employee or two by next spring.
Have the wages you’re offering...
Editorial
Product Focus - December 2020
Cable Drain Cleaning Machines
1 / Duracable DM30The DM30 drain cleaning machine from Duracable is versatile enough to handle most jobs. Easily swap between 19- and 21-inch reels,...
Editorial
Case Studies - December 2020
Lining system used to fix root-infested sewer pipe
Problem / Mr. Rooter of Western Washington was called to help fix a root-infested sewer pipe on...
Editorial
Product News - December 2020
COXREELS PC10 Series power cord reelThe PC10 Series power cord reel from COXREELS joins its UL-approved product line in both the U.S...
Editorial
Product Spotlight - December 2020
Sewer inspection cameras aren’t made to fall off the truck. But every maintenance technician has seen it happen. Not only is the...
Editorial
Industry News - December 2020
Robert Goldschmidt named president of Roto-Rooter Robert Goldschmidt was named president of Roto-Rooter Services Corp. He succeeds Rick Arquilla, who is retiring at the...
Editorial
Finding the Right Fit With a Mr. Rooter Franchise
The Tidewater region of coastal Virginia has no lack of water. But area natives Brian and Deborah Poole noticed that high-quality plumbing...
Editorial
Offering a Wide Range of Services Requires the Equipment to Back it Up
Some drain cleaners are leery about ever buying expensive new equipment. Others do so only when they have to, perhaps to remain...























