The all-new pivoting, swiveling-base hose reel from Jetters Northwest features a super heavy-duty bearing rated at 5,000 pounds for long life and...
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Online Exclusives
Effective Customer Service Starts by Following the Golden Rule
When Scarlett hung up the phone, she was close to tears. Even more unexpectedly, so was the customer service representative on the...
Online Exclusives
Sewer Inspection, Deployed Anywhere
If you inspect sewers, you know meeting deadlines and budgets requires rugged, versatile equipment. At Envirosight, truck designs have been refined with...
Videos
Take a Tour of the Jetters Northwest Jetting Equipment Lineup
Come along with Steve Jones and Aaron Danneker of Jetters Northwest as they give a tour of their full equipment lineup at...
Online Exclusives
Industry News: March 2021
Vermeer enters distribution agreement with BRONVermeer signed a distribution agreement with BRON that gives the manufacturer of utility track plows and plow...
Online Exclusives
Elevating Inspection Capabilities With the ROVVER X
Quality Pipe Cleaning Co. was in the market for a new sewer inspection crawler that would offer more capability. So when the...
Online Exclusives
Product News: March 2021
Aries Industries Laser ProfilerAries Industries’ Laser Profiler is a new video inspection solution offering speedy diagnoses of the condition and ovality of...
Online Exclusives
HammerHead Trenchless Announces Leadership Transition
HammerHead Trenchless recently announced that Jeff Gabrielse has been named managing director, assuming leadership of the HammerHead brand within the newly formed...
Online Exclusives
Plumber Finds Anaconda-Sized Root Growth in Storm Pipe
Everyone in this industry has stories about clearing roots out of pipes. One such story making the rounds at the moment is...
Online Exclusives
Is It Time to Cut a Few Customers Loose?
Few businesses truly understand the actual profits generated by individual sales. Most metrics for sales effectiveness are monitored by reviewing top-line revenue...
Editorial
Engineering Success With Cutting-Edge Pipe Lining Technology
Engineered Lining Systems prides itself on taking a decidedly technology-centric approach to trenchless pipeline rehabilitation. And few things epitomize that philosophy more...
Editorial
Customer Referrals Help This Solo Drain Cleaner Build His Company
As a 19-year-old, Daniel Fanti ventured north from Orange County to San Jose, California, and went to work for an older brother as...
Editorial
Going it Alone
When I get a company name passed along to me as a suggestion for a Cleaner profile, I call the owner for a quick chat...
Editorial
A Timesaving Pipeline Coating System That Pays For Itself Quickly
Lining vertical runs of pipes inside buildings, particularly high-rise structures, is often problematic due to access issues with bulky pipe lining equipment. And then...
Editorial
Grip It and Rip It: A Plan of Attack For Getting Rid of Root Intrusion
Cleaning a residential sewer line with roots can be a challenge. If you have traditional drain cleaning equipment and a jetter you have...
Editorial
Do Employees Deserve Praise Just For Doing Their Job?
Do you ever feel like there is way too much appreciation shown in your workplace? If you said no, you’re not alone. Your...
Editorial
Product Focus - March 2021
Cable Machines
1 // Electric Eel Model CThe Model C dual-cable sectional drain cleaner from Electric Eel runs up to 200 feet of 1 1/4-inch, self-feeding dual cable in...
Editorial
Case Studies - March 2021
Root problem eliminated on lakeside easement
Problem / A neighborhood in Liberty, Missouri, had a heavily root-bound easement. Access was difficult, as the 1,280-foot line...




















